Terms and Conditions

• We base quotes on details you provide.
• We confirm the scope before we start.
• Prices can change if the scope changes on site.

• You provide safe access to the property and work areas.
• You remove small personal items where possible.
• You tell us about delicate materials and known damage.

• We confirm payment method before the booking.
• Payment is due as agreed after the service.

• Tell us as soon as possible if you need to reschedule.
• We may charge a fee for late cancellations or no access.

• Some stains and wear may not fully remove.
• We explain what we can reasonably achieve on site.
• Drying times depend on fabric, airflow, and temperature.

You can share photos to help us quote. We only use photos for marketing if you give clear permission.